1. Introduction
This Cookie Policy explains how Privadia Limited (“Privadia”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on our website (www.privadia.com) and associated applications. It explains what these technologies are, why we use them, and your rights to control our use of them.
This policy should be read alongside our Privacy Policy, which explains how we use your personal information.
2. What are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used by website owners to make their websites work (or work more efficiently), as well as to provide reporting information and personalised experiences.
We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period or until you delete them). We also use tracking pixels (tiny graphic images) to help us understand how users interact with our site and our email communications.
3. How We Use Cookies
We use cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, while others enable us to track and target the interests of our users to enhance their experience.
The types of cookies we use generally fall into the following categories:
- Strictly Necessary Cookies: These are essential for the website to function properly. They enable core features such as navigating the site, accessing secure areas (like the Privadia Owner app or agent login), and ensuring the security of your connection. The website cannot function properly without these cookies, so they cannot be switched off in our systems.
- Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.
- Functionality Cookies: These enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
- Targeting and Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.
4. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. For example, we use Google Analytics to help us understand how our customers use the site. We also use pixel tags to measure the effectiveness of our marketing campaigns and to see if our emails have been opened.
5. How to Control and Delete Cookies
You have the right to decide whether to accept or reject non-essential cookies.
- Cookie Consent Banner: When you first visit our website, you will be presented with a cookie banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences. You can also access the cookie banner by clicking the ‘Consent Preferences’ link in the footer, or by clicking here.
- Browser Settings: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
6. Updates to this Cookie Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
7. Contact Us
If you have any questions about our use of cookies or other technologies, please contact us at:
- Email: info@privadia.com
- Mail: Privadia Limited, Charlotte House, Stanier Way, The Wyvern Business Park, Derby, England, DE21 6BF, United Kingdom